Clarabridge

https://www.clarabridge.com/
Reston, VA, USA

In their own words

Clarabridge helps the world’s leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered text and speech analytics, the Clarabridge experience management platform enables brands to extract actionable insights from every customer interaction in order to grow sales, ensure compliance and increase operational efficiencies.

Clarabridge Engage, Clarabridge’s social media engagement platform, provides advanced social media analytics. In addition to tracking volume of mentions and other forms of engagement, Clarabridge Engage gives users access to industry-leading text analytics. Clarabridge Engage looks at everything written about you on social so that the topics and the root causes of all social conversations are revealed.

Clarabridge Engage also provides you the ability to understand your global audience. You’ll know where they are talking, what they are saying and how you can and should react to their voice.