The business of monitoring, measuring and understanding social media
Software Updates, 3 February 2017
Affinio 
Subreddit Graph reports, custom moodboards, annotation, data export, Image Explorer enhancements, Global Comparison, targeted audience queries.
Clarabridge
CX Social: crisis plans.
Notified
Automated tonality via Gavagai partnership, improved reach estimates.
SocialFlow
Publishing automation features.
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SMA is retired. Check out the new project (mostly not about social media).
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