Reston, VA, USA
In their own words
Clarabridge is the leading provider of Customer Experience Management (CEM) powered through sentiment and text analytics.
Clarabridge enables Global 1000 enterprises to achieve a universal understanding of their customers by automatically collecting, classifying, scoring sentiment and analyzing qualitative data found in Voice-of-the-Customer (VoC) feedback channels. Insights extracted result in improved marketing, product/service offerings, operations and customer service across an organization.
Clarabridge customers include B/E Aerospace, Charming Shoppes, Inc., Choice Hotels, Dell, E.ON, Expedia, Fidelity, Gaylord Hotels, Intuit, J.D. Power, L’Oréal, Marriott International, PetSmart, QVC, Inc., Sage North America, United Airlines, Walmart, Walgreens and Wendy’s International. Clarabridge is privately held with offices in Reston, Va. and London, U.K.
Clarabridge in SMA news
- Software Updates, 3 February 2017 2 Feb 2017
- Clarabridge Retires Engagor Name 16 Nov 2016
- New Papers, 25 October 2016 25 Oct 2016
- Software Updates, 23 September 2016 22 Sep 2016
- Software Updates, 1 July 2016 30 Jun 2016
- New Papers, 14 June 2016 14 Jun 2016
- Software Updates, 3 June 2016 2 Jun 2016
- Software Updates, 18 March 2016 17 Mar 2016
- Software Updates, 19 February 2016 18 Feb 2016
- Goldbach Posts 2015 Tools Test Results 10 Dec 2015
- View all results
Profile updated 16 November 2016