New Papers, 25 October 2016

Baromètre des tendances du marketing digital sur les réseaux sociaux, Digimind 

Building A Social Customer Care Team, Engagor 

The right way to use online media monitoring tools, Mediatoolkit 

4 Steps to Building a Successful Social Analytics Program, NetBase 

Brand Study H1 2016, Quintly 

O guia completo de Marketing de Conteúdo nas redes sociais, Sentimonitor 

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SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.

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