New Papers, 26 May 2015

Software Updates, 22 May 2015

New Twitter Analyser.

Analytics: Dutch language support, UI, crashing browser bug fix. Compass: exclude keywords for Twitter content.

Socialbakers Analytics 3.0: Instagram integration, promoted post detection, video analytics, UI. Future Sina Weibo analytics.

Upcoming Events, 22 May 2015

27 May (Paris) - Proxem breakfast event, Analyse sémantique des big data pour la relation client, 8:30–10:30 AM at Ladurée, 21 rue Bonaparte. With Jérôme Desreumaux (Auchan).

27 May - DataSift webinar, Understanding Your Facebook API Options for Application Development, 11:00 AM EDT / 15:00 GMT.

28 May - Conversocial webinar, From Social Agent to Brand Advocate: The Future Contact Center, 11:00 AM EDT / 15:00 GMT. With Tara Jones (AAA Club Partner).

9 June (Lyon) - Sindup Veille Connect Lyon

15–16 June (Boulder, CO) - Big Boulder

22–24 June (Miami) - Clarabridge Customer Connections

15–16 July (New York) - Sentiment Analysis Symposium

8 October (Washington, DC) - TrackMaven Spark

21 October (Chicago) - Geofeedia Latitude

Clarabridge Acquires Engagor

Clarabridge  announced that it has acquired Engagor  to add real-time social customer service and engagement to its customer experience management suite. The Engagor product will remain available as a separate product and will be offered as part of the Clarabridge suite.

New Papers, 19 May 2015

Percolate Raises $40 Million

Percolate  announced that it has received $40 million in a Series C investment round led by Lightspeed Venture Partners. Existing investors Sequoia Capital, GGV, First Round Capital, Lerer Hippeau Ventures, Transmedia, Advancit, and others also participated.

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