New Papers, 3 March 2015

Stripe Acquihires TOTEMS

TOTEMS  announced that it has been acquired by Stripe, and that the team will shift its efforts to the greater challenge of online payments. The TOTEMS marketing tools for Instagram will operate until the end of March.

Sprinklr Picks Pluck

Sprinklr  announced that it has acquired Pluck, a developer of integrated social community platforms.

Software Updates, 27 February 2015

Recently announced software updates:

Instagram authentication.

WhatsApp integration.

Business hours schedules, teams.

Dutch language support.

New Customer Service Dashboard.

Upcoming Events, 27 February 2015

3 March (Mexico City)- Socialbakers EngageX World Tour

3 March - Insightpool webinar, Organic Isn’t Dead; It’s More Powerful Than Ever, 12:00 EST / 17:00 GMT.

5 March (São Paolo)- Socialbakers EngageX World Tour

18 March (London) - Socialbakers EngageX World Tour

19 March (Paris)- Socialbakers EngageX World Tour

23 April (Montreal) - Sindup Veille Connect Montréal

24 March (Lille) - TELMI (Technologies linguistiques et Management de l’information)

30 April–1 May (London) - Social Customer Service Summit

20–22 May (Prague) - Socialbakers Engage

15–16 June (Boulder, CO) - Big Boulder

15–16 July (New York) - Sentiment Analysis Symposium

22–24 June (Miami) - Clarabridge Customer Connections

New Papers, 24 February 2015

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