Social Media Analysis

Recently announced software updates:

• Scout Labs
  Ending support for IE6, adding Chrome support.

• Silverbakk
  Search within projects.

6 February (Chapel Hill, NC) - AnalyticsCamp

17 February - Visible Technologies is presenting a free webinar, Best Practices for Successfully Leveraging Twitter in Social Media, 1:00 PM EST (GMT -5). The session features Boost Mobile's Rachel Gross.

18 February - Attensity is presenting a free webinar, Drive Retail Success: The Value in Customer Conversations, 2:00 PM EST (GMT -5).

25 February - AMA's Social Media: Cracking the Code for Business Marketers

4 March - Overtone is presenting a free AMA webcast, How Online Customer Feedback Best Practices Can Help You Listen and Respond, 1:00 PM EST (GMT -5).

10–12 March (Lisbon) - I-COM Global Summit

23 March (Washington, DC) - PR News Measurement Conference

31 March (London) - Monitoring Social Media Bootcamp

13 April (New York) - Sentiment Analysis Symposium

23–26 May (Washington, DC) - ICWSM 2010

25–26 May (Boston) - 6th annual Text Analytics Summit

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

Vanno has relaunched its Company Reputation Index as a subscription service. The site tracks corporate reputations for 250 companies, based on social media and other web content. In addition to an overall reputation score, the site scores companies on five aspects of reputation: community involvement, customer satisfaction, employee satisfaction, social responsibility, and environment.

Vanno's $9.95 monthly subscription includes access to the scores and recent search results for the entire set of companies.

1–5 February (Berlin, London, New York, San Francisco, São Paulo, Toronto) - Social Media Week

6 February (Chapel Hill, NC) - AnalyticsCamp

17 February - Visible Technologies is presenting a free webinar, Best Practices for Successfully Leveraging Twitter in Social Media, 1:00 PM EST (GMT -5). The session features Boost Mobile's Rachel Gross.

18 February - Attensity is presenting a free webinar, Drive Retail Success: The Value in Customer Conversations, 2:00 PM EST (GMT -5).

25 February - AMA's Social Media: Cracking the Code for Business Marketers

10–12 March (Lisbon) - I-COM Global Summit

23 March (Washington, DC) - PR News Measurement Conference

31 March (London) - Monitoring Social Media Bootcamp

13 April (New York) - Sentiment Analysis Symposium

23–26 May (Washington, DC) - ICWSM 2010

25–26 May (Boston) - 6th annual Text Analytics Summit

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

Recently released research and white papers:

• Annual Survey Results and The Little Boook of Social Media Marketing, Alterian

• Asia-Pacific Digital Brand Index, Edelman and Brandtology

• 2009 Social Media & Online Usage Study , GWU and Cision

• Use and Behavioral Habits of Brazilian Internet Users in Social Media, E.Life

• Atlantic Conversations II: A Report on Social Media Use in Atlantic Canada (PDF), MediaBadger

• Social Media Measurement Checklist (PDF), Katie Paine