The business of monitoring, measuring and understanding social media
https://www.sentiment.io/
Farnborough, UK
Sentiment is a cloud-based social customer service platform that uniquely provides marketing, publishing and customer service capabilities. This has enabled 100s of major brands across the globe to deliver social marketing and social customer service from a single, integrated app. It allows organisations to prioritise and purposefully engage with contacts at exactly the right time, to ensure that positive perception of reputation is extended beyond the social customer service function to the business as a whole. It delivers a single source of the truth for all social data and provides visibility of when and why social engagement is happening, enabling brands to engage quickly and efficiently.
Sentiment in SMA
September 19, 2017
June 20, 2017
November 8, 2016
September 13, 2016
June 7, 2016
March 17, 2016
October 13, 2015
May 26, 2015
Profile updated 26 September 2020
Subscribe
SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.
Recent Directory Updates
May 17, 2022
May 16, 2022
April 27, 2022
April 27, 2022
April 27, 2022
April 27, 2022
April 18, 2022
April 10, 2022