New Papers, 20 June 2017

UEFA Champions League Final, 2017, Audiense 

The Importance of Social Analytics for Consumer Insights, NetBase 

15 Essential Tips on Using Social to Improve Customer Service, Sentiment 

Jump-start Your Influencer Program with Social Data, Simply Measured 

Monitoring Social Media: Lessons for Future Department of Defense Social Media Analysis in Support of Information Operations, RAND

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