New Papers, 19 September 2017

By Nathan Gilliatt on Sep 19, 2017

Definitive Guide to Social, Digital Customer Service (5th edition), Conversocial 

How to Optimise Your Social Customer Service for the Peak Season, Sentiment 

Social Listening for Market Research, Synthesio 

Junk News and Bots during the German Parliamentary Election: What are German Voters Sharing over Twitter, Project on Computational Propaganda

Categories:
• Research

Tags:
• conversocial,
• sentiment metrics,
• synthesio