Chennai, India

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In their own words

We are reinventing the customer experience by transforming the way brands interact with their customers on social media. Airwoot is an intelligent customer experience platform which uses natural language processing and machine learning to automatically identify customers who need engagement and help brands reduce response time, uncover business insights behind conversations, know the customers like never before and increase customer satisfaction.

Airwoot is used by many of the top consumer internet companies of India to manage social media customer experience.

Airwoot in SMA

Freshdesk Builds on Social Media with Airwoot

April 14, 2016

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Profile updated 14 April 2016


I’m looking into the structure of data markets and some other things beyond social media. Visit Directed Curiosity to learn more.


SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.


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