The business of monitoring, measuring and understanding social media
Freshdesk announced that it has acquired Airwoot to ease the delivery of customer service in social media channels. The Airwoot platform remains available as a standalone product, and the Airwoot team joins Freshdesk to develop the company's social media capabilities.
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SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.
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