The business of monitoring, measuring and understanding social media
Les bonnes pratiques en gestion de crise sur le web et les médias sociaux, Digimind
Guide to Living Wage Content, NewsWhip
The Media Is Social: How Media Companies are Faring in the Battle for Attention on Social Networks, SocialFlow
Social Networks 2020: Where to Invest Time and Resources, Trust Insights / Talkwalker
The Language of Immigration Reporting: Normalizing vs. Watchdogging in a Nativist Age, Define American / MIT Center for Civic Media with Media Cloud (blog)
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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