New Papers, 30 October 2018

Competitive Intelligence mit Big Data-Analysen, Argus Data Insights 

Fashion Industry Focus: The impact of a tailor-made CX, iAdvize 

2018 EMEA Automotive Social Sentiment Report, NetBase 

Alle ins en outs over chatbots voor jouw organisatie / Intelligente Chatbots für effizienten Kundenservice und Prozessoptimierung, OBI4wan 

The digital lives of business leaders, GlobalWebIndex

Antisocial Media: How Facebook Disconnects Us and Undermines Democracy, Siva Vaidhyanathan


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