Nantes, France

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In their own words

iAdvize is the leading conversational commerce platform in Europe and is used in 40 different countries. Our platform enables businesses to engage their customers and prospects, whether they’re on the website or on social media, from one chat, voice and video messaging solution. Visitors can get real-time advice from customer service associates but also from advocates, members of the brand community via ibbü - our on-demand pool of experts.

Each conversation handled by one of ibbü’s savvy enthusiasts generates £119 of business on average, compared to £91 by internal customer service agents - generating £58 ROI for every £1 invested.

iAdvize in SMA news

Profile updated 29 June 2017