The business of monitoring, measuring and understanding social media
How Social Changed the Newspaper Industry, Brandwatch
2015 Social Customer Service Trust Index, Conversocial
Das ultimative Social Media Kochbuch and Etude: les Banques sur le web et les réseaux sociaux, Digimind
Listen Up! Guide to Social Listening for Smarter Business, Meltwater
Brand Passion Report: Banking, NetBase
Agency Buyer's Guide; Social Media Management Software, Sendible
The Ultimate Guide for Driving Customer Satisfaction with Social Media, Shoutlet
2015 State of Social Marketing Report, Simply Measured
Fashion on Social: Top Fashion Brands and Their Social Media Performance, Talkwalker
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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