New Papers, 30 June 2015

How Social Changed the Newspaper Industry, Brandwatch 

2015 Social Customer Service Trust Index, Conversocial 

Das ultimative Social Media Kochbuch and Etude: les Banques sur le web et les réseaux sociaux, Digimind 

Listen Up! Guide to Social Listening for Smarter Business, Meltwater 

Brand Passion Report: Banking, NetBase 

Agency Buyer's Guide; Social Media Management Software, Sendible 

The Ultimate Guide for Driving Customer Satisfaction with Social Media, Shoutlet 

2015 State of Social Marketing Report, Simply Measured 

Fashion on Social: Top Fashion Brands and Their Social Media Performance, Talkwalker 

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