The business of monitoring, measuring and understanding social media
Clarabridge announced that it has acquired Engagor
to add real-time social customer service and engagement to its customer experience management suite. The Engagor product will remain available as a separate product and will be offered as part of the Clarabridge suite.
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SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.
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