New Papers, 3 February 2015

Social Listening for the Retail Industry, Brandwatch 

5 manieren om in 2015 je online klantenservice te verbeteren, Coosto 

Understanding Consumer Drivers of Purchase Intent, Crimson Hexagon 

The Transformation of Market Research, People Pattern 

Buyer's Guide to Enterprise Social Media Management Software, TrustRadius

Consumer Research Identifies How To Present Travel Review Content For Optimal Bookings, TrustYou 


SMA is retired. Check out the new project (mostly not about social media).