London, UK

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In their own words

Social360 provides social media monitoring and intelligence for the corporate centre. We work with both national and international companies to provide vital insight into how they are viewed by online communities.

Social360 takes a two-phase approach to social media monitoring. Our proprietary technology identifies relevant conversations on the social web (blogs, twitter, facebook, forums etc) and these results are then filtered and analysed by a team of human editors, with relevant communications and sector experience, into concise reports for human consumption. Reports are designed to deliver targeted, pertinent information in a digestible format—minimising the resources and time needed to understand, analyse and respond to findings.

Social360 lets you:

  • Monitor for issues and track crises
  • Keep abreast of protest groups and NGOs on the web
  • Identify popular themes and content
  • Monitor breaking news
  • Track trends and sentiment
  • Identify key influencers and sources
  • Understand the demographic breakdown of online stakeholders
  • Outsource time intensive analysis
  • Optimise your communications strategy

Social360 in SMA news

Profile updated 16 April 2014