Redwood City, CA, USA

Reputation on Twitter Reputation on LinkedIn Reputation on Facebook

In their own words

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including CX, operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Thousands of global organizations rely on the patented algorithms behind Reputation Score X to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and

Reputation in SMA

Software Updates, 1 April 2022

April 1, 2022

New Papers, 22 March 2022

March 22, 2022

New Papers, 8 February 2022

February 8, 2022

Reputation Raises $150 Million

January 25, 2022

New Papers, 12 October 2021

October 12, 2021

Software Updates, 22 January 2021

January 22, 2021

Software Updates, 31 January 2020

January 30, 2020

Software Updates, 7 June 2019

June 6, 2019

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Profile updated 10 August 2021


I’m looking into the structure of data markets and some other things beyond social media. Visit Directed Curiosity to learn more.


SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.


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