Franklin, MA, USA

Interactions on Twitter Interactions on LinkedIn

In their own words

Interactions provides intelligent virtual assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

Interactions Digital Roots leverages artificial intelligence to find meaningful social posts, prioritize these posts based on relevance, suggest responses, and gather insights. Our best in class social media AI platform allows companies to monitor social activities, provide social care, determine intent and topic, and the sentiment of posts. Most importantly, Interactions Digital Roots is able to do this any time—day or night—that your customers reach out, meaning that customers get the immediate response they have come to expect.

Interactions in SMA

Digital Roots Launches New Software Suite

November 13, 2014

View all results

Profile updated 24 September 2020


Email edition

A weekly summary that includes everything


News & articles immediately


Recent Directory Updates

Codec (UK)

October 5, 2021

Audience Genomics (USA)

October 5, 2021

Infomedia (Denmark)

September 23, 2021

Muck Rack (USA)

September 23, 2021

ShadowDragon (USA)

September 22, 2021

ActiveFence (Israel)

September 21, 2021

Tribe Dynamics (USA)

September 21, 2021

InMoment (USA)

September 9, 2021