The business of monitoring, measuring and understanding social media
New Papers, 23 February 2021
Digital Risk Protection: Why Intuitive Cross-Platform Monitoring is the New Standard, Echosec
2021 Guide to Building Customer Trust, Khoros
Who’s Who in Digital Experience, Onalytica
Chatbots and Customer Experience: 2021 and Beyond, Socialbakers
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SMA is retired. Check out the new project (mostly not about social media).
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