New Papers, 22 December 2020

Definitive Guide to Customer Service Automation, Astute

Sources of Joy 2020, MarketCast

Reddit Publishing: Q4 2020, NewsWhip

2020 Media Report, Signal AI

Réputation des marques: 5 tendances en 2021, Visibrain

Building a Better Social Analytics Tech Stack with Social Intelligence, Yonder

Social Media Manipulation 2020: How Social Media Companies are Failing to Combat Inauthentic Behaviour Online (info), NATO STRATCOM COE / Singularex

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