Columbus, OH, USA

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In their own words

We build AI-driven software for the future of consumer engagement. We help the world's best brands enhance engagement with their consumers by contextually blending human and artificial intelligence. Our technology enables companies to provide more efficient customer service, protect their brands, and increase customer loyalty.

In today’s multi-channel, always-on world of consumer engagement, we are uniquely positioned as consumer relations experts who are actively innovating across the customer experience (CX) space with social media listening, smart knowledge management systems and a constant push to improve our core technologies.

Astute in SMA news

Profile updated 9 September 2020