New Papers, 10 March 2020

CX Innovation: Retailers' Guide to Messaging and Automation, Conversocial

Facial Recognition: Top Influencers and Institutes, Onalytica

2020 Social Media Industry Benchmark Report, Rival IQ

Censored Contagion: How Information on the Coronavirus is Managed on Chinese Social Media, Citizen Lab


SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.