The business of monitoring, measuring and understanding social media
Brand Embassy
Live Chat updates, WhatsApp integration.
Brandwatch
Performance improvements, Instagram image analysis, UI.
Dictanova
Cockpit: new management dashboard for customer engagement teams.
Digimind
Global TV and radio coverage.
Echobot
Anonymization of personal Facebook data for GDPR compliance.
MavSocial
Image recognition, 360 video, updated Facebook reports, emoji support, multi-image posting, message library, post approval in mobile app, engagement metrics in calendar.
Nielsen Social
Instagram owned measurement.
Stackla
New Asset Manager.
Webhose
Dark Web Data Feed: feed structured to match other feeds.
Zoomsphere
UI redesign.
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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