The business of monitoring, measuring and understanding social media
How to Identify, Understand, and Grow Your Ideal Content Audience, Affinio
20 essential KPIs for your Social Media ROI, Digimind
Исследование банковской отрасли в социальных медиа и онлайн СМИ (февраль 2016), IQbuzz
SAC 2.0: atendimento de sucesso nas redes sociais, Seekr
How to Analyze Your Cross-Channel Social Media Campaign, Simply Measured
Social Listening for Pharma: How to Track Side Effects, Manage a Crisis and Find New Influencers, Talkwalker
An Influencer Marketing Intervention, Traackr
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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