New Papers, 19 April 2016

How to Identify, Understand, and Grow Your Ideal Content Audience, Affinio 

20 essential KPIs for your Social Media ROI, Digimind 

Исследование банковской отрасли в социальных медиа и онлайн СМИ (февраль 2016), IQbuzz 

SAC 2.0: atendimento de sucesso nas redes sociais, Seekr 

How to Analyze Your Cross-Channel Social Media Campaign, Simply Measured 

Social Listening for Pharma: How to Track Side Effects, Manage a Crisis and Find New Influencers, Talkwalker 

An Influencer Marketing Intervention, Traackr 

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