The business of monitoring, measuring and understanding social media
New Papers, 29 March 2016
Social Listening in Practice: SEO and Content Guide, Brandwatch 
Social Listening for Universities and Drug Safety Monitoring: Pre and Post-Marketing, Digimind
How to Show Social Media Results to Your Clients and Beyond Engagement: The Social Metrics You Should Measure, Simply Measured
Why Visual Listening is the next big thing for marketing, Talkwalker
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