New Papers, 15 September 2015

Customer Service: Social Listening in Practice, Brandwatch 

Singapore’s Top Digital Agencies on Social Media, Digimind 

How A Major German Bank Overhauled Their Social Customer Experience, Talkwalker 

The Pursuit of Social Persuasion, Wayin 

Discover the new project

How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.