Sprinklr Acquires Get Satisfaction

By Nathan Gilliatt on Apr 8, 2015

Sprinklr  announced that it has acquired Get Satisfaction to extend the multi-channel customer care capabilities of its Experience Cloud platform. In a blog post, Sprinklr CEO Ragy Thomas explains the company's vision to create a single platform to link customers' interactions with companies on their own digital properties and through social media channels.

• SMA's acquisitions scorecard
  
• press release
  
• Sprinklr blog post
  
• Get Satisfaction blog post

Categories:
• Transactions

Tags:
• ma,
• sprinklr