The business of monitoring, measuring and understanding social media
Sprinklr Acquires Get Satisfaction
Sprinklr 
announced that it has acquired Get Satisfaction to extend the multi-channel customer care capabilities of its Experience Cloud platform. In a blog post, Sprinklr CEO Ragy Thomas explains the company's vision to create a single platform to link customers' interactions with companies on their own digital properties and through social media channels.
Subscribe
SMA is retired. Check out the new projects at Directed Curiosity. I’m exploring the structure of data markets and more.
Sponsors
