May 2010 Archives

Software Updates, 28 May 2010

Recently announced software updates:

  • eCairn
    Expression Explorer, Conversation Widget, annotation context, performance improvements, predefined community lists.

  • NetBase
    ConsumerBase: Excel export, performance and stability improvements.

  • Spiral16
    Export to PDF, Word formats.

Upcoming Events, 28 May 2010

1 June - Alterian is presenting a free webinar, How to Grow your own Social Media Ecosystem, 11:00 AM EDT (GMT -4). The session features Saul Severe, Global Social Media Manager of BitDefender.

Visible Technologies is offering a breakfast seminar, Achieving Enterprise Social Media Readiness and ROI. The session features Esteban Kolsky and Visible's Blake Cahill. 7:30–11:00 AM in each city:

3–4 June (New York) - CASRO Technology Conference

3 June (London) - CIPR Social Summer series. Philip Sheldrake, The Art and Science of Social Web Analytics and How to Avoid Wasting Your Time, 5:00–7:00 PM at CIPR HQ, 52-53 Russell Square.

9 June (Montreal) - Social Media Breakfast, Social Media Monitoring and What to Know BEFORE implementing a Social Media Strategy, 9:00–11:00 AM.

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

Upcoming Events, 21 May 2010

23–26 May (Washington, DC) - ICWSM 2010

25–26 May (Boston) - 6th annual Text Analytics Summit

25 May - SAS is presenting a free webinar, Acting On Customer Intelligence from Social Media: The new edge for building customer loyalty and your brand, 1:00 PM EDT (GMT -4). The session features Chris Brogan and John Bastone.

25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.

27 May (Shanghai) - CIC and Wunderman are presenting a panel discussion, Social Media 2.0: Unleashing the power of conversations to achieve company business objectives, 8:00 AM–noon. The session features Jeremiah Owyang and Nike's Nicolas Zurstrassen.

1 June - Alterian is presenting a free webinar, How to Grow your own Social Media Ecosystem, 11:00 AM EDT (GMT -4). The session features Saul Severe, Global Social Media Manager of BitDefender.

Visible Technologies is offering a breakfast seminar, Achieving Enterprise Social Media Readiness and ROI. The session features Esteban Kolsky and Visible's Blake Cahill. 7:30–11:00 AM in each city:

3–4 June (New York) - CASRO Technology Conference

9 June (Montreal) - Social Media Breakfast, Social Media Monitoring and What to Know BEFORE implementing a Social Media Strategy, 9:00–11:00 AM.

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

Imooty announced a strategic partnership with Yukka last week in Berlin. Imooty plans to use Yukka technology to strengthen the text analysis capabilities of its SMA platform.

Networked Insights announced SocialSenseTV, a version of the company's SMA platform with a prescreened virtual community tailored to the television industry. The company also released its first Network Ratings Report.

Software Updates, 14 May 2010

Recently announced software updates:

  • Attensity
    Attensity360: Klout integration.

  • BrandsEye
    Improved learning algorithm for media source analysis.

  • Brandwatch
    Summary component.

  • FirstRain
    UI update, document printing, filtering of management change reports.

  • uberVU
    UI update, content filtering.

Upcoming Events, 14 May 2010

19 May - Lithium Technologies is presenting a free webinar, How engaging and analyzing your customer network can increase revenue and reduce costs, 4:00 PM EDT (GMT -4). The session on trends in social CRM features Peter Kim.

20 May - Attensity is presenting a free webinar, Match Your Social Media Message to Your Audience, 4:00 PM EDT (GMT -4). The session features Cat Lincoln.

23–26 May (Washington, DC) - ICWSM 2010

25–26 May (Boston) - 6th annual Text Analytics Summit

25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.

3–4 June (New York) - CASRO Technology Conference

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

New Papers, 11 May 2010

Lithium Buys Scout Labs

TechCrunch is reporting that Lithium Technologies has acquired Scout Labs in a cash and stock deal valued at $20–25 million.

Update: Louis Gray confirms. The deal will be announced officially on Tuesday.

Update2: Official announcements are up:

Recently announced software updates:

  • MutualMind
    Facebook monitoring, real-time alerts, hourly reports, drill down, Klout integration, UI improvements.

  • Traackr
    Workflow, search, data export.

Upcoming Events, 7 May 2010

13 May - Clarabridge and Fast Casual are presenting a free webinar, Customer experience management: Why your guests leave and how to keep them coming back, 2:00 PM EDT (GMT -4).

23–26 May (Washington, DC) - ICWSM 2010

25–26 May (Boston) - 6th annual Text Analytics Summit

25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.

16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

uberVU iPhone appuberVU has released new SMA applications for the iPhone and Google Apps. The free iPhone app has search and monitoring in the first release. Reply and analytics capabilities are planned.

The Google app integrates the user's uberVU account into the Google Apps environment, with search, monitoring, and analytics capabilities.

Sysomos AudienceSysomos announced Audience, a new analyics product that links SMA with web analytics to value and prioritize social media engagement activities. Audience is in private beta; Sysomos expects to make it available to customers by the third-quarter of 2010.

New Papers, 4 May 2010

Recently released research and white papers:


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