June 2016 Archives

Software Updates, 1 July 2016

Engagor 
Contact tagging, two-factor authentication and expanded security settings, publishing guidelines, new “Watchdog” dashboards to monitor social customer service metrics against your SLAs, new mobile app, image recognition.

Revinate 
Custom KPI widgets.

Upcoming Events, 1 July 2016

2 July (São Paulo) - IBPAD symposium, Inteligência Qualitativa em Mídias Sociais, 09:00–17:40 at Espaço Paulista de Eventos

6 July - Sysomos webinar, Unlocking Insights with Facebook Topic Data, 1:30 PM EDT / 17:30 GMT.

7 July - Socedo webinar, Creating Smart Lists for Social Lead Targeting, 2:00 PM EDT / 18:00 GMT.

11–13 July (London) - Social Media & Society

12 July (New York) - Sentiment Analysis Symposium

12 July - Meltwater webinar, Is anyone listening? Make sure they do, 2:00 PM EDT / 18:00 GMT. With Chris Hamilton and Rose Noble (Visit Galena).

19 July - Crimson Hexagon webinar, Unpacking Travel Trends with Social Media Intelligence, 11:00 AM EDT / 15:00 GMT. With Ana Sofia Ayala Valverde (Royal Caribbean Cruise Line).

20–21 September (London) - Clarabridge Customer Connections Europe

20–22 September (Seattle) - Simply Measured Lift

5–6 October (Chicago) - Geofeedia Latitude

13–14 October (Durham, NH) - Summit on the Future of Communications Measurement

New Papers, 28 June 2016

Lights Out for ThinkUp

ThinkUp  announced that it is shutting down on July 18 after struggling with both technical and business challenges. The company has stopped accepting new accounts and promises to refund the balance of paid accounts.

Launched in 2011, ThinkUp was a personal social media analytics service based on data from Twitter, Instagram and Facebook.

Software Updates, 24 June 2016

NetBase 
Day and Hour filters and reports.

Upcoming Events, 24 June 2016

28 June - Brandwatch webinar, Creating a Social Enterprise: Segmentation’s Critical Role in Uncovering Insights from Social Data, 2:00 PM EDT / 18:00 GMT. With Lizz Martinez (Dell).

29 June (London) - Engagement Labs workshop, TotalSocial: How Smart Brands Make All Conversations Count

29 June - Snaptrends webinar, How Biomedical Companies Use Social Insights to Protect Intellectual Property and Identify Counterfeit Activity, 1:00 PM EDT / 17:00 GMT.

29 June - Conversocial webinar, How Anti-Social is Your Customer Engagement Strategy, 1:00 PM EDT / 17:00 GMT. With Lindsay Jesseau (Vega).

29 June - Sprinklr webinar, Know Your Audience, Target the Right Ads, 1:00 PM EDT / 17:00 GMT. With Thoryn Stephens (American Apparel) and Ryan Gruss (The Loop Loft).

30 June - Synthesio webinar, Social Listening, Social Intelligence… So What, 11:00 AM EDT / 15:00 GMT.

2 July (São Paulo) - IBPAD symposium, Inteligência Qualitativa em Mídias Sociais, 09:00–17:40 at Espaço Paulista de Eventos

11–13 July (London) - Social Media & Society

12 July (New York) - Sentiment Analysis Symposium

20–21 September (London) - Clarabridge Customer Connections Europe

20–22 September (Seattle) - Simply Measured Lift

5–6 October (Chicago) - Geofeedia Latitude

13–14 October (Durham, NH) - Summit on the Future of Communications Measurement

New Papers, 21 June 2016

Software Updates, 17 June 2016

Crowdbabble 
Hootsuite integration.

Digimind 
Digimind Social: image recognition with Ditto 

Keyhole 
New Instagram account reporting tool.

Pulsar 
Audience Search improvements: upload Twitter handle list, import from Twitter list URL, create Audience Search from Topic search. Also, switchable Modules: image tagging, emotion analysis, image text extraction.

Socedo 
Multiple Campaigns Dashboard.

Sprout Social 
New Facebook Pages Report.

Upcoming Events, 17 June 2016

21 June - Buzzcapture webinar, Zo Monitor Ik Gemakkelijk Mijn Campagne en Event, 14:00 CEST / 12:00 GMT.

23–24 June (Boulder, CO) - Big Boulder

23 June - CrowdControlHQ webinar, How to develop a successful relationship between HR and Social Media, 10:00 AM BST / 09:00 GMT.

29 June (London) - Engagement Labs workshop, TotalSocial: How Smart Brands Make All Conversations Count

29 June - Snaptrends webinar, How Biomedical Companies Use Social Insights to Protect Intellectual Property and Identify Counterfeit Activity, 1:00 PM EDT / 17:00 GMT.

2 July (São Paulo) - IBPAD symposium, Inteligência Qualitativa em Mídias Sociais, 09:00–17:40 at Espaço Paulista de Eventos

11–13 July (London) - Social Media & Society

12 July (New York) - Sentiment Analysis Symposium

20–21 September (London) - Clarabridge Customer Connections Europe

20–22 September (Seattle) - Simply Measured Lift

5–6 October (Chicago) - Geofeedia Latitude

The developer of Birdsong Analytics  announced its purchase of the free Twitter analytics tool Tweetchup. Digital Tomorrow Today says it will maintain Tweetchup and BirdSong Analytics as separate brands, and it plans to extend Tweetchup to other networks.

New Papers, 14 June 2016

Heliosight screenshotCrimson Hexagon  launched HelioSight, a simplified social media intelligence tool for enterprise and agency use beyond specialist teams. In its initial release, HelioSight uses Twitter data from a rolling 30-day window.

Crimson Hexagon will host a webinar to introduce HelioSight on June 14.

Software Updates, 10 June 2016

Digimind 
Edit/deactivate automated tags.

Rival IQ 
Facebook reactions metrics.

SocialHub 
New monitoring module for Twitter and Instagram.

Socioboard 
Smart Inbox, automated posting to multiple accounts, post from RSS, sentiment analysis, E-wallet.

Union Metrics 
Instagram Tracker: map view, commenting.

Upcoming Events, 10 June 2016

14–15 June (London) - M-Brain Conference

14 June - Crimson Hexagon webinar, Introducing HelioSight: The search bar simple solution for social analytics, 10:30 AM EDT / 14:30 GMT. With Andrew Gilligan (Manchester City FC).

14 June - Tracx webinar, The Skinny on Social Media Monitoring at Mondelez, 12:00 Noon EDT / 16:00 GMT.

14 June (New York) - Digimind Agency Masterclass, 6:00–9:00 PM at WeWork NoMad. With George Kamide (Merkle).

15 June - Simply Measured webinar, Dark Social: What Social Marketers Need to Know, 1:00 PM EDT / 17:00 GMT.

21 June - Buzzcapture webinar, Zo Monitor Ik Gemakkelijk Mijn Campagne en Event, 14:00 CEST / 12:00 GMT.

23–24 June (Boulder, CO) - Big Boulder

23 June - CrowdControlHQ webinar, How to develop a successful relationship between HR and Social Media, 10:00 AM BST / 09:00 GMT.

29 June (London) - Engagement Labs workshop, TotalSocial: How Smart Brands Make All Conversations Count

2 July (São Paulo) - IBPAD symposium, Inteligência Qualitativa em Mídias Sociais, 09:00–17:40 at Espaço Paulista de Eventos

11–13 July (London) - Social Media & Society

12 July (New York) - Sentiment Analysis Symposium

20–22 September (Seattle) - Simply Measured Lift

5–6 October (Chicago) - Geofeedia Latitude

New Papers, 7 June 2016

Software Updates, 3 June 2016

Canvs 
Link Facebook page analysis to TV series.

Engagor 
Updated mobile app.

Synthesio 
New Instant Insights (triggered reports).

Upcoming Events, 3 June 2016

7 June - Socedo webinar, How We Proved that Socially Engaged Leads are Our Best Leads, 2:00 PM EDT / 18:00 GMT.

8 June (London) - Spredfast Summit Europe

8 June - Sysomos webinar, Using Social Media to Solve Business Problems, 1:30 PM EDT / 17:30 GMT. With Melody Siefken (Frost & Sullivan).

14–15 June (London) - M-Brain Conference

14 June - Tracx webinar, The Skinny on Social Media Monitoring at Mondelez, 12:00 Noon EDT / 16:00 GMT.

14 June (New York) - Digimind Agency Masterclass, 6:00–9:00 PM at WeWork NoMad. With George Kamide (Merkle).

15 June - Simply Measured webinar, Dark Social: What Social Marketers Need to Know, 1:00 PM EDT / 17:00 GMT.

21 June - Buzzcapture webinar, Zo Monitor Ik Gemakkelijk Mijn Campagne en Event, 14:00 CEST / 12:00 GMT.

23–24 June (Boulder, CO) - Big Boulder

29 June (London) - Engagement Labs workshop, TotalSocial: How Smart Brands Make All Conversations Count

2 July (São Paulo) - IBPAD symposium, Inteligência Qualitativa em Mídias Sociais, 09:00–17:40 at Espaço Paulista de Eventos

11–13 July (London) - Social Media & Society

12 July (New York) - Sentiment Analysis Symposium

20–22 September (Seattle) - Simply Measured Lift

5–6 October (Chicago) - Geofeedia Latitude

Shapiro+Raj announced that it has acquired MutualMind  to add to its portfolio of research and insights services.

Terms of the deal were not disclosed.

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