May 2010 Archives
1 June - Alterian is presenting a free webinar, How to Grow your own Social Media Ecosystem, 11:00 AM EDT (GMT -4). The session features Saul Severe, Global Social Media Manager of BitDefender.
Visible Technologies is offering a breakfast seminar, Achieving Enterprise Social Media Readiness and ROI. The session features Esteban Kolsky and Visible's Blake Cahill. 7:30–11:00 AM in each city:
- 2 June - Los Angeles
- 3 June - San Francisco
- 17 June - New York
- 22 June - Chicago
- 23 June - Atlanta
3–4 June (New York) - CASRO Technology Conference
3 June (London) - CIPR Social Summer series. Philip Sheldrake, The Art and Science of Social Web Analytics and How to Avoid Wasting Your Time, 5:00–7:00 PM at CIPR HQ, 52-53 Russell Square.
9 June (Montreal) - Social Media Breakfast, Social Media Monitoring and What to Know BEFORE implementing a Social Media Strategy, 9:00–11:00 AM.
16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement
25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics
23–26 May (Washington, DC) - ICWSM 2010
25–26 May (Boston) - 6th annual Text Analytics Summit
25 May - SAS is presenting a free webinar, Acting On Customer Intelligence from Social Media: The new edge for building customer loyalty and your brand, 1:00 PM EDT (GMT -4). The session features Chris Brogan and John Bastone.
25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.
27 May (Shanghai) - CIC and Wunderman are presenting a panel discussion, Social Media 2.0: Unleashing the power of conversations to achieve company business objectives, 8:00 AM–noon. The session features Jeremiah Owyang and Nike's Nicolas Zurstrassen.
1 June - Alterian is presenting a free webinar, How to Grow your own Social Media Ecosystem, 11:00 AM EDT (GMT -4). The session features Saul Severe, Global Social Media Manager of BitDefender.
Visible Technologies is offering a breakfast seminar, Achieving Enterprise Social Media Readiness and ROI. The session features Esteban Kolsky and Visible's Blake Cahill. 7:30–11:00 AM in each city:
- 2 June - Los Angeles
- 3 June - San Francisco
- 17 June - New York
- 22 June - Chicago
- 23 June - Atlanta
3–4 June (New York) - CASRO Technology Conference
9 June (Montreal) - Social Media Breakfast, Social Media Monitoring and What to Know BEFORE implementing a Social Media Strategy, 9:00–11:00 AM.
16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement
25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics
Networked Insights announced SocialSenseTV, a version of the company's SMA platform with a prescreened virtual community tailored to the television industry. The company also released its first Network Ratings Report.
Recently announced software updates:
- Attensity
Attensity360: Klout integration. - BrandsEye
Improved learning algorithm for media source analysis. - Brandwatch
Summary component. - FirstRain
UI update, document printing, filtering of management change reports. - uberVU
UI update, content filtering.
19 May - Lithium Technologies is presenting a free webinar, How engaging and analyzing your customer network can increase revenue and reduce costs, 4:00 PM EDT (GMT -4). The session on trends in social CRM features Peter Kim.
20 May - Attensity is presenting a free webinar, Match Your Social Media Message to Your Audience, 4:00 PM EDT (GMT -4). The session features Cat Lincoln.
23–26 May (Washington, DC) - ICWSM 2010
25–26 May (Boston) - 6th annual Text Analytics Summit
25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.
3–4 June (New York) - CASRO Technology Conference
16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement
25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics
Recently released research and white papers:
- Customers in Control: The ROI of Listening to your Customers' Needs, Alterian
- IWOM Watch 2nd Half-Year Review 2009, CIC
- From Company-Centric to Customer-Centric: Returning to a Customer-Focused Service Model (PDF), Radian6
- Engagement is Spelled R-O-I and The Myths About Sentiment, Visible Technologies
Recently announced software updates:
- MutualMind
Facebook monitoring, real-time alerts, hourly reports, drill down, Klout integration, UI improvements. - Traackr
Workflow, search, data export.
13 May - Clarabridge and Fast Casual are presenting a free webinar, Customer experience management: Why your guests leave and how to keep them coming back, 2:00 PM EDT (GMT -4).
23–26 May (Washington, DC) - ICWSM 2010
25–26 May (Boston) - 6th annual Text Analytics Summit
25 May - Viralheat is presenting a free webinar, Creativity without Conversions = Zero, 1:00 PM EDT (GMT -4). The session features Rand Schulman and Pelin Thorogood of the Schulman+Thorogood Group.
16–18 June (Barcelona) - AMEC & IPR's 2nd European Summit on Measurement
25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics
uberVU has released new SMA applications for the iPhone and Google Apps. The free iPhone app has search and monitoring in the first release. Reply and analytics capabilities are planned.
The Google app integrates the user's uberVU account into the Google Apps environment, with search, monitoring, and analytics capabilities.
- blog post
- iTunes link
- Google Marketplace link
- Related: Taking Social Data To Go (October 2009)
Sysomos announced Recently released research and white papers:
- Asia Pacific Digital Brand Index, Edelman and Brandtology
- Twitter Usage In America: 2010, Edison Research and Arbitron
- BrandZ Top 100, Millward Brown
- Six Degrees of Separation, Twitter Style, Sysomos