Spotistic

In their own words

Spotistic monitors your and your competitors' online local footprint on Foursquare, Facebook, Google+ Local, Yelp, Twitter & Instagram. See all interactions live in one simple feed and engage your local customers and prospects.

Actionable metrics: Get your score to understand how your locations are doing. Use the "feedback topic" section to understand which aspects of your business your customers dislike.

Social local CRM: Keep track of all customer interactions on 5 different platforms. Find out who your most loyal customers are and who went to the competitor next door.

Monitor. Engage. Locally.