The business of monitoring, measuring and understanding social media
3 ways to get sales with social media monitoring, Hootsuite
How To Maximize Social Media Analytics, ListenFirst
Insightful Agencies: How Conversational Data Can Transform Today’s Digital Agency, NetBase Quid / Social Intelligence Lab
Post-Pandemic Shifts in Consumer Shopping Habits: Authenticity, Personalization and the Power of UGC, Stackla
Topologies and Tribulations of Gettr (PDF), Stanford Internet Observatory
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