The business of monitoring, measuring and understanding social media
Forrester Study: Risk in a Real-time World, Dataminr
Digital 2021 Report, Hootsuite / We Are Social
How to profile the Greta Generation, KPI6
Who’s Who in Data Management, Onalytica
From AM to DM: Twitter customer care in a 24/7 world, Sprinklr
#2020: 8 Social Insights That Defined an Extraordinary Year, Synthesio
SMA is retired. Check out the new project (mostly not about social media).