Software Updates, 29 January 2021
Messenger: threaded messages in conversational view.
Query preview, treemap visualization, export labelled dataset, Twitter data collection.
New listening tool for multi-location businesses.
Publish to Instagram.
New review metrics in analytics dashboard.
New Academic Research product track: expanded API access for qualified researchers.
Smart Tags, Net Sentiment Rate, Quora and Reddit coverage, logo comparison, visual insights engagement chart.