The business of monitoring, measuring and understanding social media
5 Steps to Measure Your Market and Media Intelligence ROI, NetBase Quid
Facebook Publishing: Q2 2020, NewsWhip
Top Outdoor Brands on Social Media, Rival IQ
Social Media Trends Report: Q2 2020, Socialbakers
TikTok : le guide ultime pour les marques, Visibrain
Social media images: your secret to outstanding customer service, YouScan
Social Media and International Relations (pdf), Sarah Kreps (Cornell)
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