The business of monitoring, measuring and understanding social media
By Nathan Gilliatt on Feb 27, 2020
Decooda announced that it has acquired the CX Workout software platform from The Service Profit Chain Institute to add journey mapping and optimization to Decooda’s CX I.Q. platform.
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.