The business of monitoring, measuring and understanding social media
Best Practices for Archiving and Securing Social Media and Collaboration Platforms [PDF], Osterman Research / Actiance
The Go-To Guide on Social Media KPIs for Real-Time Campaign Optimization, Digimind
Social Media Analytics Strategy: Using Data to Optimize Business Performance, Alex Gonçalves (Quintly )
Trends 18, GlobalWebIndex
Social Media Monitoring Tools and Services Report 2017, Ideya
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