New Papers, 1 November 2016

Profilare i consumatori attraverso la social media intelligence, Blogmeter 

Thinking Inside the Box: How the subscription economy is changing retail, Crimson Hexagon 

The Top 5 Insurance Companies on Social Media in Southeast Asia, Digimind 

How Strategic Brands Avoid a Social Crisis, NetBase 

Tudo que você sempre quis saber sobre atendimento, monitoramento e relacionamento em mídias sociais (mas tinha medo de perguntar), Seekr 

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