The business of monitoring, measuring and understanding social media
Top 20 U.S. Retail Companies: Social Media Report, Digimind
South African Social Media Landscape 2017, Ornico
Les 8 facteurs d’insatisfaction client dans le prêt à porter, Critizr / Proxem
5 dicas infalíveis para atender bem em mídias sociais, Seekr
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