The business of monitoring, measuring and understanding social media
Buzzcapture
Internal social network (Yammer) monitoring with Evolve.
Engagor
Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI.
Mention
Slack integration.
NUVI
Channels: respond to Facebook and Instagram comments, reports.
Pulsar
New query logic (case insensitive, partial string matching). Also, NEAR operator.
Quintly
Industry Benchmarks.
Sotrender
Automatic Instagram reports.
Spredfast
Support for new Twitter features: DM prompt, feedback request.
Sprinklr
Yelp insights and integration.
Sprout Social
Support for new Twitter features: DM prompt, feedback request.
Synthesio
Synthesio 3.0: major release.
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