New Papers, 28 January 2014

By Nathan Gilliatt on Jan 28, 2014

Recently released research and white papers:

• Customer Service: 6 Take-Note Trends for 2014, Parature

• Segmentação de Público no Monitoramento de Mídias Sociais, Social Figures

• A Hotelier’s Guide to Google+, TrustYou

Categories:
• Research

Tags:
• parature,
• social figures,
• trustyou