The business of monitoring, measuring and understanding social media
New Papers, 26 July 2016
The Social Media Boxing Ring: Lost in Communication, Buzzdetector 
Viral: Tracking the Spread of Flu on Social Media, Pulsar
Jornada Social: como melhorar o relacionamento da sua marca com os seus clientes, Seekr
How to Make Social Marketing Decisions Faster, Simply Measured
LEGO: Building Valuable Digital Customer Experiences, Socialbakers
Engage With Customers at Every Step of the Consumer Decision Journey Using Social Listening, Talkwalker
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