Recently announced software updates:

• FirstRain
  Folder setup wizard.

• Jamiq
  Infrastructure upgrades; user-selected default filters; expanded markets, sites, and media lists; automated translation.

• NetBase
  ConsumerBase: increased analysis throughput, stream widget, topic manager.

• Noteca
  User-scored sentiment and spam removal, Twitter search, one-click reporting.

• UberVU
  Multiple Twitter accounts.
  

3 August - Alterian is presenting a free webinar, Social Media and ROI… Once and for All, 11:00 AM EDT (GMT -4). The session features Olivier Blanchard.

3 August - ForeSee Results is presenting a free AMA webinar, Quantifying Social Media Value and Impact on the Bottom Line, 1:00 PM EDT (GMT -4). The session features ForeSee's Larry Freed and Forrester analyst Megan Burns.

InsideView and Marketo are presenting a free event, Customer 2.0 Roadshow, 3:00–7:00 PM in each city:

• 4 August - New York
  
• 5 August - Boston
  
• 17 August - Atlanta
  
• 19 August - Austin
  
• 16 September - Chicago
  
• 23 September - San Francisco

19 October (New York) - Smart Content

Conversition released EvoPlay, a simple visual environment that is meant to make the idea of analyzing social media more accessible.

• blog post
  
• press release

Recently announced software updates:

• Brandwatch
  Chart component enhancements, new sentiment classifiers, improved Twitter coverage, UI tweaks.

• Crimson Hexagon
  Twitter firehose integration.

• Gnip
  Google Buzz firehose integration. Also supported by Collecta, OneRiot, PostRank, and Superfeedr.

• MutualMind
  MutualMind 1.3.2: near-real-time sentiment analysis, hourly activity charts, user-modified sentiment scores, campaign stats.
  

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

28 July - Vocus is presenting a free online conference, Retweet: Engagement Means Business, 9:30 AM–5:30 PM EDT (GMT -4). The event features sessions by Deirdre Breakenridge, David Meerman Scott, Beth Harte, Lee Odden, and Brian Solis.

30 July - Radian6 is presenting a free webinar with Charlene Li, 12:00 EDT (GMT -4).

3 August - Alterian is presenting a free webinar,
Social Media and ROI… Once and for All, 11:00 AM EDT (GMT -4). The session features Olivier Blanchard.

3 August - ForeSee Results is presenting a free AMA webinar, Quantifying Social Media Value and Impact on the Bottom Line, 1:00 PM EDT (GMT -4). The session features ForeSee's Larry Freed and Forrester analyst Megan Burns.

17–18 August (Chicago) - Alterian is presenting a free conference, Engaging Times Summit.

19 October (New York) - Smart Content

SentiMetrix announced Good Publicity, a new service that provides a filtered RSS feed of positive brand mentions in online traditional and social media.

• blog post

Recently announced software updates:

• NetBase
  ConsumerBase: more sound bites, grouping of similar emotions and behaviors, companies and products, improvements to the highlight widget.

• ObjectiveMarketer
  new UI, follower/fan management, new reporting interface, APIs.

• Overtone
  OpenMic 5.3: hybrid text analysis engine, multiple word analyses and stemming, net sentiment index and polarity charts, custom date ranges, API updates.

• Scup
  New UI plans.

• Silverbakk
  Facebook coverage.

• Spredfast
  Spredfast 1.5: social profiles, mark influencers, Gowalla integration, content labels, audit trail, Crimson Hexagon integration.

• uberVU
  Advanced search, filtering by source type, Klout scores.
  

20 July - Cision is presenting a free webinar, CisionPoint Best Practices, 2:00 PM EDT (GMT -4). The session includes a demo of the latest release of CisionPoint.

21 July (London) - MeasurementCamp returns, 4:00–6:00 PM at Engine, 60 Great Portland Street.

21 July - Attensity is presenting a free webinar, Serving the Social Customer, 4:00 PM EDT (GMT -4). The session features Brian Solis.

21 July (New York) - NYTECH BI SIG: Analyze and Optimize Your Organization's Social Media Presence, 6:00 PM at Robert Half, 245 Park Ave. Seth Grimes will speak on social media analytics and moderate a panel discussion with Tom Anderson, Brad McCormick, and Stephanie Noble.

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

28 July - Vocus is presenting a free online conference, Retweet: Engagement Means Business, 9:30 AM–5:30 PM EDT (GMT -4). The event features sessions by Deirdre Breakenridge, David Meerman Scott, Beth Harte, Lee Odden, and Brian Solis.

17–18 August (Chicago) - Alterian is presenting a free conference, Engaging Times Summit.

Recently released research and white papers:

• Social Media Analytics: Turning the Buzz into an Impactful Part of Your Marketing Mix, Coremetrics

• Asia Pacific Social Media Report (highlights), Nielsen
  

Buzzient and Interactive Intelligence have announced a partnership to deliver integrated SMA, message routing, and reporting.

• press release

Recently announced software updates:

• Brandwatch
  Graph component, new sentiment classifiers in English and Spanish, more German social media and review sites.

• ObjectiveMarketer
  White-label options.

14 July - Autonomy is presenting a free webinar, Using Social Media to Enhance the Customer Experience, 1:00 PM EDT (GMT -4).

14 July - Awareness is presenting a free webinar, Social Media at the Crossroads, 2:00 PM EDT (GMT -4). The session features David Weinberger.

21 July (London) - MeasurementCamp returns, 4:00–6:00 PM at Engine, 60 Great Portland Street.

21 July - Attensity is presenting a free webinar, Serving the Social Customer, 4:00 PM EDT (GMT -4). The session features Brian Solis.

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics

28 July - Vocus is presenting a free online conference, Retweet: Engagement Means Business, 9:30 AM–5:30 PM EDT (GMT -4). The event features sessions by Deirdre Breakenridge, David Meerman Scott, Beth Harte, Lee Odden, and Brian Solis.

Marketwire announced its acquisition of Sysomos today. Sysomos products will continue to be available under the Marketwire brand. Terms of the deal between the privately held companies were not disclosed.

• SMA's acquisitions scorecard
• press release
• Marketwire blog
• Sysomos blog

Recently announced software updates:

• BuzzNumbers
  BuzzNumbers 8: real-time data updates, new UI, geolocation within Australia, topics, sentiment, report generator, additional sources.

• Gnip
  Facebook Graph API feeds leave beta.

• justSignal
  SignalMonitor: data export options.

• Lexalytics
  Salience 4.3: opinion mining, query-based entities, tagging, additional sources.

• NetBase
  ConsumerBase: Forum content, spam/duplicate filtering, like/dislike grouping, performance improvements, UI update.

• uberVU
  Sentiment analysis, popular stories filter, team workflow.
  

14 July - Autonomy is presenting a free webinar, Using Social Media to Enhance the Customer Experience, 1:00 PM EDT (GMT -4).

14 July - Awareness is presenting a free webinar, Social Media at the Crossroads, 2:00 PM EDT (GMT -4). The session features David Weinberger.

21 July (London) - MeasurementCamp returns, 4:00–6:00 PM at Engine, 60 Great Portland Street.

25 July (Washington) - ACM's SIGKDD Workshop on Social Media Analytics