Gdansk, Poland

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In their own words

SentiOne is a conversational AI platform. We develop technology providing state-of-the-art customer service automation based on social listening and data analytics.

Our natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before.

Every day we work with over 350 brands on 30+ markets including Procter&Gamble, McDonald's, Nike, Unilever, Beiersdorf, Tesco, Starcom, Mindshare, Mediacom or Saatchi&Saatchi and many others.

We help global and local brands:

  • automate their customer service using AI,
  • collect real-time consumer insights,
  • control their online reputation,
  • improve online customer care.

SentiOne in SMA news

Profile updated 13 October 2020