Helsinki, Finland

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In their own words

Lumoa helps enterprises to take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies to get fast customer insights across 60+ languages and focus on improvements instead of data. Our online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer specific background information as a basis for analysis.

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Profile updated 14 January 2021


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