April 2017 Archives

April 27, 2017

Software Updates, 28 April 2017

Canvs Instagram coverage. Netvibes Custom tags. Séntisis New Vistas (semantic categories)....

April 26, 2017

Hootsuite Announces Fund for App Developers

Hootsuite  announced a $5 million Integration Fund to support developers building integrations and applications for its platform. press release blog post...

April 25, 2017

New Papers, 25 April 2017

Le Top 50 des agences sur les réseaux sociaux 2017, Digimind  How are Chatbots Changing the Online Customer Experience, iAdvize  Listening 101: A Beginner’s Guide, Simply Measured  Anchoring Customer Experience in the Customer Experience, Sprinklr  / Harvard Business Review...

April 20, 2017

Software Updates, 21 April 2017

Netvibes Expanded Twitter analytics and search options, UI. Sprout Social Facebook Ad Comments added to Smart Inbox....

April 20, 2017

SDL Disposes of Social Intelligence Business

As part of a plan announced last year to refocus on its core language technology business, SDL  is transferring its social intelligence business to Social Data Intelligence  (SDI). The transaction includes a token payment of £1, and SDL will subscribe...

April 18, 2017

New Papers, 18 April 2017

The Essential Social Networks Guide for Marketers, Falcon.io  Paid and Earned: The Two Sides of Influencer Marketing, Insightpool  Introduction to Full-Funnel Social Analytics, Simply Measured  What Every Employer Needs to Know About Social Media and Web-based Background Checks, Social Intelligence ...

April 13, 2017

Software Updates, 14 April 2017

Mentionlytics Top keywords/hashtags report. SocialFlow New mobile app (iOS). Sotrender Comparison reports in PDF, editable reports in .pptx for Facebook, automated tips for Instagram....

April 11, 2017

Sprinklr Launches Unified Platform Strategy

Sprinklr  announced an ambitious expansion of its software platform from social media management to customer experience management. Its new Experience Cloud retains the core social media capabilities and introduces new modules for marketing, advertising, research, care, and commerce. press release...

April 11, 2017

New Papers, 11 April 2017

2017 Social Media Benchmark Report, Rival IQ  Como melhorar a experiência do cliente com SAC nas mídias sociais and Como não perder clientes com o SAC 3.0, Seekr  The Ultimate Guide to Facebook and Instagram Advertising Strategy, Tracx ...

April 6, 2017

SOCi Raises $8.5 Million

SOCi  announced that it has received $8.5 million in a series A financing round led by Vertical Venture Partners and Grayhawk Capital. The Stanford University DAPER fund, Peninsula Ventures and Tallwave Capital also participated. SOCi plans to use the investment...

April 6, 2017

Software Updates, 7 April 2017

Affinio LinkedIn Engagement Insights, automatic cluster naming, peak activity report, usability and security updates. Brandwatch Improved AsiaPac coverage. Dictanova New module "Radio" for making posters of selected verbatims. Quintly New Twitter Mentions Overlap (affinities) report. Sendible Redesigned reports, new report builder, new report modules, PDF...

April 6, 2017

Twitter Reveals API Plans

Twitter  announced plans to unify its API platform, eliminating differences between its original APIs and the deeper capabilities it acquired in the Gnip  platform. The company made its API product roadmap available through Trello. Twitter also released direct message and...

April 4, 2017

Networked Insights Launches Audience Tool

Networked Insights  introduced Audience.ai, a marketing tool for identifying, understanding and targeting audiences based on online conversations. press release...

April 4, 2017

New Papers, 4 April 2017

Boss-Approved Best Practices for Social Media, Simply Measured  Retail Industry Report: March 2017, Zignal Labs ...