New Papers, 28 February 2017

Effective Listening in 2017: Embracing Critical New End-to-End Language Technologies to Unlock Social Data’s Full Potential for Your Organization, Converseon 

Case Study: Using Luminoso to understand relationships between employee engagement and customer loyalty, Luminoso 

The ROI Refresh Guide, Simply Measured 

The Tower Implementation Framework for Social Media Analytics, Talkwalker  / RazorSocial

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