New Papers, 10 May 2016

B2B Industry Spotlight: Engineering Social Efficiency, Brandwatch 

Facebook Reactions Study, Quintly 

Como plataformas de SAC 2.0 contribuem para um atendimento mais eficiente, Seekr 

Pharma Connects on Social: Top 20 Pharmaceutical Companies on Social Media in 2016, Talkwalker 

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