New Papers, 9 February 2016

Analyzing Customer Relations in the Airline Industry, Crimson Hexagon 

How Consumers and Media Feel About the Flu Vaccine, MediaMiser  / Treato 

Defining and Activating Influencers and Advocates and Data Driven Influencer Identification, People Pattern 

The Social Exception: Media & Entertainment, Sprout Social 

Ranking the 10 Largest Professional Services Firms on Social Media and Influencer Marketing: 3 Social Listening Strategies For Luxury Brands, Talkwalker 


SMA is retired. Check out the new project (mostly not about social media).